Privacy Policy

We take your data privacy seriously at The Gents Store. This privacy policy explains who we are, how we collect, share, and use your Personal Information, and how you can exercise your privacy rights. We recommend reading this privacy policy in full to ensure you are fully informed. If you have any questions or concerns about our use of your Personal Information, please contact us using the contact information provided at the end of this policy.

1. About Us

The Gents Store is operated by TGP Franchising LLC and is headquartered in Dallas, Texas, United States. We operate an e-commerce platform for the sale of products, and we use a third-party service, Carro, to connect our customers with products from various brands. Our services enable customers to discover, purchase, and engage with products from different brands, and we may collect and process Personal Information to facilitate these services.

2. Key Terms

  • "Personal Information" refers to any information that can identify an individual, such as name, address, email, phone number, and purchase history.
  • "Brands" are entities that offer products on our platform.
  • "Visitors" are individuals who visit our website without registering or purchasing products.

3. Data Management

Your privacy is paramount. Here's how we manage, protect, and utilize your data:

Affiliation and Data Sharing:
The Gents Store is a proud affiliate of The Gents Place brand. For operational efficiency and to provide a seamless experience, your data may be shared between The Gents Store and its affiliates, including, but not limited to, The Gents Place, The Gents Blog, and TGP Franchising. To facilitate order processing, our supplier partners will receive only the necessary shipping information. Rest assured, these partners are bound by strict data protection clauses ensuring your data's safety and confidentiality.

Data Protection:
We employ advanced security measures to protect against unauthorized access, alterations, or disclosure of your data. Your personal data will never be sold, traded, or disclosed to unrelated third parties.

4. Information We Collect

Information You Provide to Us:

  • Identifiers: Name, address, email address, phone number, and any other information you provide when creating an account, making a purchase, or contacting us.
  • Commercial Information: Records of products purchased or considered, and any other purchasing or consuming histories or tendencies.
  • Payment Information: We use third-party payment processors and do not store payment details such as credit card numbers or bank account information.

Information We Automatically Collect:

  • Device Information: IP address, browser type, operating system, and device information.
  • Log Data: Information such as your interactions with our website, pages visited, and time spent on our website.

Information from Third Parties:

  • We may collect information from public databases, social media platforms, and third-party data providers to supplement our data.

5. How We Use Personal Information

We may use the Personal Information we collect for the following purposes:

  • To provide and improve our services and products.
  • To communicate with you regarding your account, purchases, or customer service inquiries.
  • To process transactions and send notifications related to your orders.
  • To personalize your experience on our website and provide tailored advertising.
  • To detect and prevent fraud, and to ensure the security of our website.

6. How We Share Personal Information

We may share your Personal Information with the following parties:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, marketing platforms, and customer support.

Brands: If you purchase a product from a third-party brand through our platform, we may share your Personal Information with that brand to facilitate your order.

Affiliates: We may share your information with our affiliates, including The Gents Place, The Gents Blog, and TGP Franchising, to provide a seamless experience across all our brands.

Legal Requirements: We may disclose your information if required by law, or to protect our rights or the rights of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to a third party.

7. SMS (Text Message) Communications

By opting in to our SMS marketing, you agree to receive text messages from The Gents Store, The Gents Place, and any of its affiliates at the phone number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel. For more information, please refer to this Privacy Policy and our Terms of Service.

8. Your Privacy Choices

  • Marketing Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in the email. You may also contact us directly to request that your information be removed from our marketing lists.
  • SMS Opt-Out: To opt-out of SMS messages, text STOP to the number you received messages from. You may also contact us directly to request that your phone number be removed from our SMS list.
  • Cookie Management: You can manage your cookie preferences through your browser settings.
  • Access and Correction: You have the right to access and correct your Personal Information. Contact us if you would like to review or update your information.

9. International Transfers

Your Personal Information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. We take steps to ensure that your information is treated securely and in accordance with this privacy policy.

10. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you become aware that a child has provided us with Personal Information, please contact us, and we will take steps to delete such information.

11. Security Measures

We take reasonable steps to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

12. Policy Changes

We may update this privacy policy from time to time. The most current version will be posted on our website with the date of the last update. Your continued use of our services after any changes constitutes your acceptance of the updated privacy policy.

13. Contact Information

If you have any questions or concerns about this privacy policy or our practices, please contact us at:

  • Mailing Address:
    The Gents Place
    3824 Cedar Springs Rd. #801-14237
    Dallas, TX 75219
    United States

  • Email:
    concierge@thegentsstore.com

  • Phone:
    1-855-338-0027

By using our website and services, you acknowledge that you have read, understood, and agree to this privacy policy.